Springvale

My wife NUR stored our house hold things in Kennards storage springvale . The most valuable thing is our wedding memories and my heritage tradition Indian prayer things . Everything we kept in the storage is very special and meaningful to us. Due to her pregnancy she was facing hardship and so I . She spoke to Tim the person at the storage to give her some time to pay the due . Hardships are not what we can’t expect but if he would have told us that our things will be sold we will sure find the way to retrieve it back . Our things were than put on auction without notification and than sold for 376 . The stored value is not the value more than it. Notice was given without a name of the person signing and when requested to get the buyer details so that we could get our very important things we were fooled . My wife is now undergoing depression and mentally unstable thinking over it . I will brings this matter to the attention of justice to seek justice. Replying to the respond . Come on please say things more clearer . I wish I could upload the audio copy of interactions evidences on how Tim such a rude way respond and also that the lies that he were saying were clear enough . Notice of intention to sale given without the name of the person signature therefore it is invalid, no other notice being send before the auction , when to Kennards and got the print copy of the interaction which is a clear indication because I took my telco report between the dates and see whether if it matched . Result was not matching. Now a simple common sense to understand how good did Tim represent Kennards as a staff is , my entire stored items are with a raugh estimate value about 35k , insurance was at 20k in the agreement, which idiot will have the right and heart to sell everything for 370 aud . In what way it may help a person who trusted Kennards services . I prefer and talk when I know that I am right and now in this situation. Yes . My wife is day by day is getting more mentally adjusted. Tim u did a great support and service for a pregnant woman. Shame on u LEGAL PROCESS ON PLACE

Good storage place

Have had a storage unit for over 3 years and have had no issues. Always a very easy process for any changes needed. Friendly and always helpful staff. Should the need arise again, I wouldn’t hesitate to come back to Kennards Springvale! 😊👍🏽

Always easy to do returns here with friendly staff

Friendly staff and excellent facility. Highy recommend to anyone who needs storage.